Terms & Conditions

These Terms & Conditions apply to all hires arranged through Pottery @ Home.

About us

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Pottery @ Home is operated by PWHR Ltd, a UK-registered company based in Scotland.

By making a reservation or entering into a hire agreement, you agree to these Terms & Conditions.

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Our service

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Pottery @ Home provides pottery wheels for hire for use in a home setting.

All hires are subject to availability and confirmation.

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Reservations & bookings

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Submitting a reservation request does not constitute a confirmed booking.

A booking is confirmed once availability is agreed and payment has been received.

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Hire periods & billing

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The minimum hire period is 4 weeks

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Hire is priced per week and billed in 4-week periods, paid in advance

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Hire continues until the wheel is returned or collected

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Deposits

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A refundable deposit equal to 4 weeks’ hire is required for all rentals

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Deposits are held for the duration of the hire

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Deposits are returned following collection, subject to inspection

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Further detail is set out in our Care, Damage & Deposit Policy.

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Customer responsibilities

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You are responsible for:

• safe and appropriate use of the equipment

• following care and safety guidance

• keeping the wheel clean and in good condition

Equipment must be used indoors only.

Damage, faults & liability

Normal wear and tear is expected.
 

Damage caused by misuse, negligence, or failure to follow guidance may result in deductions from the deposit.

Pottery @ Home is not liable for:

• personal injury arising from misuse of the equipment

• damage to property

• loss of work, materials, or fired pieces

Nothing in these Terms limits liability where it cannot legally be excluded.

Delivery & collection

Delivery and collection take place on weekends only and are arranged by appointment.
 

Further detail is set out in our Delivery & Collection Policy.

Cancellations

If you need to cancel a reservation before confirmation, please contact us as soon as possible.
 

Reservation fees are refundable where a hire cannot proceed.

Governing law

These Terms & Conditions are governed by the laws of Scotland, and any disputes will be subject to the exclusive jurisdiction of the Scottish courts.

Contact

If you have any questions about these terms, please contact us before reserving.